Delivery & Service Fee
Caution!!!
By using our system or service, you are agreeing with our terms and conditions.
If you felt otherwise, please don't hesitate to contact us at 03-61488108.
Reminder: If you purchased multiple goods from a seller, please contact your seller to confirm they had provided you all the tracking numbers used.
*If you fail to provide a complete set of tracking number within 7 days after China courier deliver your parcel(s), warehouse will not be able to assist you to find your missing parcel.
*If you fail to provide a complete set of tracking number within 7 days after China courier deliver your parcel(s), warehouse will not be able to assist you to find your missing parcel.
Before proceed to submit delivery order, kindly read the shipment rules.
Goods Insurance T&C.
Delivery Fee
Malaysia (Small Parcel)-GuangZhou Normal Goods/Sensitive Goods (East Malaysia - Sarawak)
| Weight | ||
| 3-14kg | First 3kg | RM34.50/3kg |
| Continue 1kg | RM8.00/1kg | |
| 15kg & Above | First 15kg | RM115.00/15kg |
| Continue 1kg | RM7.50/1kg | |
| Volumetric Calculation | Extra 3-11kg : No Volumetric Extra 12kg & Above : Half Volumetric | |
| Round Up Unit | 1kg | |
| Duration | 30-45 Working Days | |
| Description | Calculation method of freight: No-Volumetric, Half-Volumetric (kg) Volumetric (Toss) weight does not exceed the actual weight of 10kg will use actual weight as charges. If the volumetric weight exceeds the actual weight by 10kg, volumetric weight + actual weight / 2 as weight charges. Example 1 The actual weight is 30kg, the volumetric weight is 39kg, weight differences does not exceed 10kg. Charges will based on 30kg; Example 2 The actual weight is 30kg and the volumetric weight is 61kg, weight differences does exceeded 10kg. Half-Volumetric = (31 + 61)/2, charged kg would be 45.5kg (round up to 46kg). **Disclaimer** 1. After Submit Delivery Order, parcel will be packed and load into container. Submit Delivery Order after 1 hour, no changes are allow, especially add parcel, wooden crate, insurance, shipping method and fragile sticker to the Delivery Order. If you want to change delivery address and contact person before container reach Malaysia, please contact our customer service. 2. The goods are delivered only downstairs, not upstairs; if the package is too heavy and requires upstairs service, please contact customer service for inquiries. 3. If the sensitive goods exceed 30 kg, please choose the "China Guangzhou Sea Freight-Malaysia Sensitive Goods (West Malaysia)" channel for shipment. 4. [Food category] Storage period notice: -Foods have a short storage period and are subject to deterioration in long-term storage. -Foods emit odors and are easy to bite by rats, insects and ants. -In the event of rat, insect bite or overdue deterioration, our company will not accept compensation. ##Before placing an order, please browse here for more detailed terms, regulations and compensation rules --> https://vtnation.com.my/terms | |
(Sarawak)Kuching/Sibu-GuangZhou (Big Parcel) Normal Goods (East Malaysia - Sarawak)
| M3 | ||
| 0.3-0.9m3 | First 0.3m3 | RM168.00/0.3m3 |
| Continue 0.1m3 | RM56.00/0.1m3 | |
| 1-4.9m3 | Every 0.1m3 | RM55.00/0.1m3 |
| 5m3 & Above | Every 0.1m3 | RM54.00/0.1m3 |
| Round Up Unit | 0.1m3 | |
| 0.1m3 can contain up to 50kg | ||
| Duration | 30 - 45 Working Days | |
| Description | $Calculating shipping method: cubic According to the cube after packing in the warehouse. -For goods over 10 cubic meters, please contact us for preferential prices. **Disclaimer** 1. The delivery of bulk goods is only downstairs, not upstairs; if you need delivery service upstairs, please contact customer service for inquiries. 2. ***Please note: Packages cannot be shipped in LAWAS and SARATUK areas. *** If you have any questions, please feel free to contact us for further inquiries, thank you. Before placing an order, please browse here for more detailed terms, regulations and compensation rules --> https://vtnation.com.my/terms | |
(Sarawak)Kuching/Sibu-GuangZhou (Big Parcel) Sensitive Goods (East Malaysia - Sarawak)
| M3 | ||
| 0.3-0.9m3 | First 0.3m3 | RM183.00/0.3m3 |
| Continue 0.1m3 | RM61.00/0.1m3 | |
| 1-4.9m3 | Every 0.1m3 | RM60.00/0.1m3 |
| 5m3 & Above | Every 0.1m3 | RM59.00/0.1m3 |
| Round Up Unit | 0.1m3 | |
| 0.1m3 can contain up to 50kg | ||
| Duration | 30 - 45 Working Days | |
| Description | $Calculating shipping method: cubic According to the cube after packing in the warehouse. -For goods over 10 cubic meters, please contact us for preferential prices. Sensitive goods: electrical appliances, liquids, powders, food, brands, batteries, magnets, masks, etc. *Anti-epidemic supplies (masks, disinfectant), additional costs are required. Please refer to the "Additional Service Fees" section below **Disclaimer** 1. The delivery of bulk goods is only downstairs, not upstairs; if you need delivery service upstairs, please contact customer service for inquiries. 2. [Food category] Storage period notice: -Foods have a short storage period and are subject to deterioration in long-term storage. -Foods emit odors and are easy to bite by rats, insects and ants. -In the event of rat, insect bite or overdue deterioration, our company will not accept compensation 3. ***Please note: Packages cannot be shipped in LAWAS and SARATUK areas. *** If you have any questions, please feel free to contact us for further inquiries, thank you. Before placing an order, please browse here for more detailed terms, regulations and compensation rules --> https://vtnation.com.my/terms | |
(Sarawak)Miri, Bintulu-GZ (Big Parcel) Normal Goods (East Malaysia - Sarawak)
| M3 | ||
| 0.5-0.9m3 | First 0.5m3 | RM295.00/0.5m3 |
| Continue 0.1m3 | RM59.00/0.1m3 | |
| 1-4.9m3 | Every 0.1m3 | RM58.00/0.1m3 |
| 5m3 & Above | Every 0.1m3 | RM57.00/0.1m3 |
| Round Up Unit | 0.1m3 | |
| 0.001m3 can contain up to 0.5kg | ||
| Duration | 30 - 45 Working Days | |
| Description | ^Minimum monthly m³ is 30 *Goods more than 10m3, please contact us for a better price. **Please take note that the parcel delivery is send to ground floor only; if would like to send upstairs, additional fee is required. Kindly refer to the "Add-on Service Fees" (Delivery Upstairs Service) below. *【Food】Notice of storage period In view of the particularity of food: 1. Foods have a short storage period and are easily deteriorated in long-term storage. 2. Foods emit odors and are easy to bite by rats, insects and ants. △Food products. Arrange shipments as soon as possible after storage In the event of rat, insect and ant bite, no compensation will be accepted. [If the warehouse is lost during the free storage period, it will still be paid in full]. ***【Refusal of flammable and explosive goods】***. | |
(Sarawak)Miri, Bintulu-GZ (Big Parcel) Sensitive Goods (East Malaysia - Sarawak)
| M3 | ||
| 0.5-0.9m3 | First 0.5m3 | RM320.00/0.5m3 |
| Continue 0.1m3 | RM64.00/0.1m3 | |
| 1-4.9m3 | Every 0.1m3 | RM63.00/0.1m3 |
| 5m3 & Above | Every 0.1m3 | RM62.00/0.1m3 |
| Round Up Unit | 0.1m3 | |
| 0.001m3 can contain up to 0.5kg | ||
| Duration | 30 - 45 Working Days | |
| Description | ^Minimum monthly m³ is 30 *Goods more than 10m3, please contact us for a better price. **Please take note that the parcel delivery is send to ground floor only; if would like to send upstairs, additional fee is required. Kindly refer to the "Add-on Service Fees" (Delivery Upstairs Service) below. *【Food】Notice of storage period In view of the particularity of food: 1. Foods have a short storage period and are easily deteriorated in long-term storage. 2. Foods emit odors and are easy to bite by rats, insects and ants. △Food products. Arrange shipments as soon as possible after storage In the event of rat, insect and ant bite, no compensation will be accepted. [If the warehouse is lost during the free storage period, it will still be paid in full]. ***【Refusal of flammable and explosive goods】***. | |
(Sarawak) Kuching/Sibu Outskirt-GuangZhou (Big Parcel) Normal Goods (East Malaysia - Sarawak)
| M3 | ||
| 0.5-0.9m3 | First 0.5m3 | RM350.00/0.5m3 |
| Continue 0.1m3 | RM70.00/0.1m3 | |
| 1-4.9m3 | Every 0.1m3 | RM69.00/0.1m3 |
| 5m3 & Above | Every 0.1m3 | RM68.00/0.1m3 |
| Round Up Unit | 0.1m3 | |
| 0.1m3 can contain up to 50kg | ||
| Duration | 30 - 45 Working Days | |
| Description | %Calculating shipping method: cubic According to the cube after packing in the warehouse. -For goods over 10 cubic meters, please contact us for preferential prices. *The areas outside Kuching are as follows; 1. KAPIT 2. SERIAN 3. SARIKEI 4. BETONG 5. SRI AMAN 6. KOTA SAMARAHAN 7. MUKAH If you need to arrange delivery to the above address, please contact us for further inquiries, thank you. ***Please note: Packages cannot be shipped in LAWAS, LIMBANG and SARATUK areas. *** **Disclaimer** 1. The delivery of bulk goods is only downstairs, not upstairs; if you need delivery service upstairs, please contact customer service for inquiries. Before placing an order, please browse here for more detailed terms, regulations and compensation rules --> https://vtnation.com.my/terms | |
(Sarawak) Kuching/Sibu Outskirt-GuangZhou (Big Parcel) Sensitive Goods (East Malaysia - Sarawak)
| M3 | ||
| 0.5-0.9m3 | First 0.5m3 | RM375.00/0.5m3 |
| Continue 0.1m3 | RM75.00/0.1m3 | |
| 1-4.9m3 | Every 0.1m3 | RM74.00/0.1m3 |
| 5m3 & Above | Every 0.1m3 | RM73.00/0.1m3 |
| Round Up Unit | 0.1m3 | |
| 0.1m3 can contain up to 50kg | ||
| Duration | 30 - 45 Working Days | |
| Description | Calculating shipping method: cubic According to the cube after packing in the warehouse. -For goods over 10 cubic meters, please contact us for preferential prices. Sensitive goods: electrical appliances, liquids, powders, food, brands, batteries, magnets, masks, etc. *Anti-epidemic supplies (masks, disinfectant), additional costs are required. Please refer to the "Additional Service Fees" section below *The areas outside Kuching are as follows; 1. KAPIT 2. SERIAN 3. SARIKEI 4. BETONG 5. SRI AMAN 6. KOTA SAMARAHAN 7. MUKAH If you need to arrange delivery to the above address, please contact us for further inquiries, thank you. ***Please note: Packages cannot be shipped in LAWAS, LIMBANG and SARATUK areas. *** **Disclaimer** 1. The delivery of bulk goods is only downstairs, not upstairs; if you need delivery service upstairs, please contact customer service for inquiries. 2. [Food category] Storage period notice: -The storage period of food is short, and it is easy to deteriorate in long-term storage. -Foods emit odors and are easy to bite by rats, insects and ants. -In the event of rat, insect bite or overdue deterioration, our company will not accept compensation Before placing an order, please browse here for more detailed terms, regulations and compensation rules --> https://vtnation.com.my/terms | |
Add-on Service Fee (optional)
Box
| 1box & Above | Every 1box | RM15.00/1box |
| Description | *1 box RM15 Size: 40*50*60 | |
Additional Charges
| No Fixed Fee |
Discount
| No Fixed Fee |
Goods Lost insurance [Normal]
| Description | Protect your item with 3% of the total goods value! - Lost items, 100% compensation, limit to RM50,000. Shipment without insurance only cover RM200 or 3 times of shipping fee, whichever is lower. - Convert the total commodity price of the entire waybill to MYR at the exchange rate of the day and then calculate 3%. - Calculated based on the entire waybill and cannot be guaranteed separately. E.g. RMB 100 for item A, RMB 50 for item B. The exchange rate on the day is 1.46, and the total commodity price RMB 150 = RM102.74. 3% of total insurance coverage is RM3.08 *No minimum coverage. Additional fees + RM10 handling fee Browse here for detail information >> http://news.vtnation.com.my/vt-nations-goods-in-transit-insurance-normal-plan/ **Please contact customer service to use this service >> https://m.me/vtnation.official | |
Goods Damage Insurance [Premium]
| Description | Secure your item with 4% of goods total value! - The item is damaged by external impact, resulting in 60% of the function being affected, and can claim 100% compensation. - Part of the item was damaged by external impact, and can claim part of the compensation. - Lost items, 100% compensation. - Insured through single item. If there are three items in the waybill to be guaranteed, three agreements must be signed. One of the three needs to be guaranteed, and only one agreement is signed. - The item is not damaged on the outside, but the function is damaged, is consider as manufacturer's defect and is not included in the insurance. - Provide purchase receipt and a signed agreement for insurance to take effect. Must notify customer service before submitting the waybill, so that insurance can be activated. - Our company will provide reinforcement suggestions, and the customer must agree to it. Otherwise, company have the right to refuse insurance coverage. Insured items worth RM1,000 - RM50,000 (minimum premium RM40) additional fees + RM10 handling fee + RM5 per parcel inspection fee Browse here for more details >> http://news.vtnation.com.my/en/vt-nations-goods-in-transit-insurance-premium-plan/ **Please contact customer service to activate this service >> https://m.me/vtnation.official | |
Check Parcel
| 1pieces & Above | Every 1pieces | RM8.00/1pieces |
| Description | *Check Parcel : 1 pieces = 1 parcel (RM8 / 1 parcel) *Plus 3 free photos *Same item in multiple parcel, will be inspect once only. *During peak period, checking parcel will take up to 3 days to process. | |
Take parcel photo
| 1piece & Above | Every 1piece | RM1.00/1piece |
| Description | *Take parcel photo - RM1/1 photo **For specific parcel, kindly add the tracking number in order comment when submit delivery order | |
Wooden crates
| No Fixed Fee | ||
| Description | *Different parcel size require different unit/charges. Please contact VT for more information. | |
China parcel delivery service
| No Fixed Fee | ||
| Description | *If you need us to help you pick up the goods in another warehouse, please contact us for the pick-up fee for the relevant service | |
Modification fee
| 1times & Above | Every 1times | RM3.00/1times |
| Description | *Modification fee - RM3 / 1 times | |
Fragile label
| 1carton & Above | Every 1carton | RM3.00/1carton |
| Description | *Fragile sticker label - RM3 | |
Deliver upstairs service (Contact us for pricing)
| No Fixed Fee | ||
| Description | *Note: This service is available at Klang Valley only. *Please contact our customer services after the parcel charges has been confirmed to get a quotation and VT will revise the price accordingly. https://m.me/vtnation.official Estimated fee: RM 5 per parcel RM 3 per floor for a parcel (high-rise building without lift) | |
Sack
| 1pieces & Above | Every 1pieces | RM3.00/1pieces |
| Description | *Sack-RM3 / 1 sack | |
Bubble wrapping
| 1Meter & Above | Every 1Meter | RM4.00/1Meter |
| Description | *Bubble Pricing *RM4 / 1 Meter | |
PE stretch film
| 1Meter & Above | Every 1Meter | RM4.00/1Meter |
Other Fee(s)
Warehouse Storage
| Total Storage Days | ||
| 1 - 30 Days | Free of Charge | |
| 31Days & Above | Every 1Days | RM1.00/1Days |
| Round Up Unit | 1Days | |
Buy For Me Charges
| Total Buy For Me Product Price + Total Domestic Shipping Fee | ||
| RM0.1 & Above | Total Buy For Me Product Price + Total Domestic Shipping Fee's 3% | |
| Round Up Unit | RM0.1 | |
| Description | *Every purchase, 3% administration fee applied to the product price (will be charged later, during Delivery Order). | |
GuangZhou-Malaysia Normal Goods (East Malaysia - Sarawak)
| Weight | ||
| 1-5kg | First 1kg | RM33.80/1kg |
| Continue 1kg | RM32.00/1kg | |
| 6-25kg | First 6kg | RM192.00/6kg |
| Continue 1kg | RM32.00/1kg | |
| 26-45kg | First 26kg | RM728.00/26kg |
| Continue 1kg | RM28.00/1kg | |
| Volumetric Calculation | Extra 1-10kg : No Volumetric Extra 11kg & Above : Half Volumetric | |
| Round Up Unit | 1kg | |
| Description | Caution! In order to ship quickly, please ensure you had make your payment. Warehouse will only ship customers parcel who cleared their shipping fees with status "WAIT FOR DELIVER". DELIVERY ORDER STATUS: "PENDING" --> "WAIT TO WEIGHT" --> "WAIT FOR PAYMENT" --> "WAIT FOR DELIVER" Calculation method of freight: No-Volumetric, Half-Volumetric (kg) Volumetric (Toss) weight does not exceed the actual weight of 10kg will use actual weight as charges. If the volumetric weight exceeds the actual weight by 10kg, volumetric weight + actual weight / 2 as weight charges. Example 1 The actual weight is 30kg, the volumetric weight is 39kg, weight differences does not exceed 10kg. Charges will based on 30kg; Example 2 The actual weight is 30kg and the volumetric weight is 61kg, weight differences does exceeded 10kg. Half-Volumetric = (31 + 61)/2, charged kg would be 45.5kg (round up to 46kg). Charges calculated according to below precedents: 1. If actual weight is more than volumetric weight. Actual weight alone will be taken as final weight 2. If volumetric weight is more than actual weight. Actual Weight + Volumetric Weight / 2 = final weight 3. Final weight x Charges per KG = Actual Charges *Actual Weight - The weight of the goods themselves, plus the weight of the packaging materials used for the goods. *Volumetric Weight - Length x Width x Height / 6000 **Please take note that the parcel delivery is send to ground floor only; if would like to send upstairs, additional fee is required. Kindly refer to the "Add-on Service Fees" (Delivery Upstairs Service) below. *Minimum charges per Delivery Order- RM36.00 / 1kg *【Food】Notice of storage period In view of the particularity of food: 1. Foods have a short storage period and are easily deteriorated in long-term storage. 2. Foods emit odors and are easy to bite by rats, insects and ants. △Food products. Arrange shipments as soon as possible after storage In the event of rat, insect and ant bite, no compensation will be accepted. ***【Refusal of flammable and explosive goods】***. For more detail explanation on our charges, terms and condition. Please visit --> https://vtnation.com.my/terms | |
GuangZhou-Malaysia Sensitive Goods (East Malaysia - Sarawak)
| Weight | ||
| 1-5kg | First 1kg | RM39.00/1kg |
| Continue 1kg | RM38.50/1kg | |
| 6-25kg | First 6kg | RM231.00/6kg |
| Continue 1kg | RM38.50/1kg | |
| 26-45kg | First 26kg | RM962.00/26kg |
| Continue 1kg | RM37.00/1kg | |
| Volumetric Calculation | Extra 1-10kg : No Volumetric Extra 11kg & Above : Half Volumetric | |
| Round Up Unit | 1kg | |
| Description | Caution! In order to ship quickly, please ensure you had make your payment. Warehouse will only ship customers parcel who cleared their shipping fees with status "WAIT FOR DELIVER". DELIVERY ORDER STATUS: "PENDING" --> "WAIT TO WEIGHT" --> "WAIT FOR PAYMENT" --> "WAIT FOR DELIVER" Calculation method of freight: No-Volumetric, Half-Volumetric (kg) Volumetric (Toss) weight does not exceed the actual weight of 10kg will use actual weight as charges. If the volumetric weight exceeds the actual weight by 10kg, volumetric weight + actual weight / 2 as weight charges. Example 1 The actual weight is 30kg, the volumetric weight is 39kg, weight differences does not exceed 10kg. Charges will based on 30kg; Example 2 The actual weight is 30kg and the volumetric weight is 61kg, weight differences does exceeded 10kg. Half-Volumetric = (31 + 61)/2, charged kg would be 45.5kg (round up to 46kg). Charges calculated according to below precedents: 1. If actual weight is more than volumetric weight. Actual weight alone will be taken as final weight 2. If volumetric weight is more than actual weight. Actual Weight + Volumetric Weight / 2 = final weight 3. Final weight x Charges per KG = Actual Charges *Actual Weight - The weight of the goods themselves, plus the weight of the packaging materials used for the goods. *Volumetric Weight - Length x Width x Height / 6000 *Sensitive Goods - Electrical appliances, liquid, powder, food, branded, etc. **Please take note that the parcel delivery is send to ground floor only; if would like to send upstairs, additional fee is required. Kindly refer to the "Add-on Service Fees" (Delivery Upstairs Service) below. *【Food】Notice of storage period In view of the particularity of food: 1. Foods have a short storage period and are easily deteriorated in long-term storage. 2. Foods emit odors and are easy to bite by rats, insects and ants. △Food products. Arrange shipments as soon as possible after storage In the event of rat, insect and ant bite, no compensation will be accepted. ***【Refusal of flammable and explosive goods】*** For more detail explanation on our charges, terms and condition. Please visit --> https://vtnation.com.my/terms | |
GuangZhou-SRW Lawas Normal Goods (East Malaysia - Sarawak)
| Weight | ||
| 1-5kg | First 1kg | RM58.70/1kg |
| Continue 1kg | RM52.80/1kg | |
| 6-10kg | First 6kg | RM316.80/6kg |
| Continue 1kg | RM52.80/1kg | |
| 11-25kg | First 11kg | RM567.60/11kg |
| Continue 1kg | RM51.60/1kg | |
| Volumetric Calculation | Extra 1-10kg : No Volumetric Extra 11kg & Above : Half Volumetric | |
| Round Up Unit | 1kg | |
| Duration | 12-14 Working Days | |
| Description | Caution! In order to ship quickly, please ensure you had make your payment. Warehouse will only ship customers parcel who cleared their shipping fees with status "WAIT FOR DELIVER". DELIVERY ORDER STATUS: "PENDING" --> "WAIT TO WEIGHT" --> "WAIT FOR PAYMENT" --> "WAIT FOR DELIVER" Calculation method of freight: No-Volumetric, Half-Volumetric (kg) Volumetric (Toss) weight does not exceed the actual weight of 10kg will use actual weight as charges. If the volumetric weight exceeds the actual weight by 10kg, volumetric weight + actual weight / 2 as weight charges. Example 1 The actual weight is 30kg, the volumetric weight is 39kg, weight differences does not exceed 10kg. Charges will based on 30kg; Example 2 The actual weight is 30kg and the volumetric weight is 61kg, weight differences does exceeded 10kg. Half-Volumetric = (31 + 61)/2, charged kg would be 45.5kg (round up to 46kg). Charges calculated according to below precedents: 1. If actual weight is more than volumetric weight. Actual weight alone will be taken as final weight 2. If volumetric weight is more than actual weight. Actual Weight + Volumetric Weight / 2 = final weight 3. Final weight x Charges per KG = Actual Charges *Actual Weight - The weight of the goods themselves, plus the weight of the packaging materials used for the goods. *Volumetric Weight - Length x Width x Height / 6000 **Please take note that the parcel delivery is send to ground floor only; if would like to send upstairs, additional fee is required. Kindly refer to the "Add-on Service Fees" (Delivery Upstairs Service) below. *Minimum charges per Delivery Order- RM36.00 / 1kg *【Food】Notice of storage period In view of the particularity of food: 1. Foods have a short storage period and are easily deteriorated in long-term storage. 2. Foods emit odors and are easy to bite by rats, insects and ants. △Food products. Arrange shipments as soon as possible after storage In the event of rat, insect and ant bite, no compensation will be accepted. ***【Refusal of flammable and explosive goods】***. For more detail explanation on our charges, terms and condition. Please visit --> https://vtnation.com.my/terms | |
GuangZhou-SRW Lawas Sensitive Goods (East Malaysia - Sarawak)
| Weight | ||
| 1-5kg | First 1kg | RM65.20/1kg |
| Continue 1kg | RM59.00/1kg | |
| 6-10kg | First 6kg | RM354.00/6kg |
| Continue 1kg | RM59.00/1kg | |
| 11-25kg | First 11kg | RM643.50/11kg |
| Continue 1kg | RM58.50/1kg | |
| Volumetric Calculation | Extra 1-10kg : No Volumetric Extra 11kg & Above : Half Volumetric | |
| Round Up Unit | 1kg | |
| Duration | 12-14 Working Days | |
| Description | Caution! In order to ship quickly, please ensure you had make your payment. Warehouse will only ship customers parcel who cleared their shipping fees with status "WAIT FOR DELIVER". DELIVERY ORDER STATUS: "PENDING" --> "WAIT TO WEIGHT" --> "WAIT FOR PAYMENT" --> "WAIT FOR DELIVER" Calculation method of freight: No-Volumetric, Half-Volumetric (kg) Volumetric (Toss) weight does not exceed the actual weight of 10kg will use actual weight as charges. If the volumetric weight exceeds the actual weight by 10kg, volumetric weight + actual weight / 2 as weight charges. Example 1 The actual weight is 30kg, the volumetric weight is 39kg, weight differences does not exceed 10kg. Charges will based on 30kg; Example 2 The actual weight is 30kg and the volumetric weight is 61kg, weight differences does exceeded 10kg. Half-Volumetric = (31 + 61)/2, charged kg would be 45.5kg (round up to 46kg). Charges calculated according to below precedents: 1. If actual weight is more than volumetric weight. Actual weight alone will be taken as final weight 2. If volumetric weight is more than actual weight. Actual Weight + Volumetric Weight / 2 = final weight 3. Final weight x Charges per KG = Actual Charges *Actual Weight - The weight of the goods themselves, plus the weight of the packaging materials used for the goods. *Volumetric Weight - Length x Width x Height / 6000 *Sensitive Goods - Electrical appliances, liquid, powder, food, branded, etc. **Please take note that the parcel delivery is send to ground floor only; if would like to send upstairs, additional fee is required. Kindly refer to the "Add-on Service Fees" (Delivery Upstairs Service) below. *【Food】Notice of storage period In view of the particularity of food: 1. Foods have a short storage period and are easily deteriorated in long-term storage. 2. Foods emit odors and are easy to bite by rats, insects and ants. △Food products. Arrange shipments as soon as possible after storage In the event of rat, insect and ant bite, no compensation will be accepted. ***【Refusal of flammable and explosive goods】*** For more detail explanation on our charges, terms and condition. Please visit --> https://vtnation.com.my/terms | |
Add-on Service Fee (optional)
Box
| 1box & Above | Every 1box | RM15.00/1box |
| Description | *1 box RM15 Size: 40*50*60 | |
Additional Charges
| No Fixed Fee |
Discount
| No Fixed Fee |
No Logo
| 1unit | Every 1unit | RM0.00/1unit |
Goods Lost insurance [Normal]
| Description | Protect your item with 3% of the total goods value! - Lost items, 100% compensation, limit to RM50,000. Shipment without insurance only cover RM200 or 3 times of shipping fee, whichever is lower. - Convert the total commodity price of the entire waybill to MYR at the exchange rate of the day and then calculate 3%. - Calculated based on the entire waybill and cannot be guaranteed separately. E.g. RMB 100 for item A, RMB 50 for item B. The exchange rate on the day is 1.46, and the total commodity price RMB 150 = RM102.74. 3% of total insurance coverage is RM3.08 *No minimum coverage. Additional fees + RM10 handling fee Browse here for detail information >> http://news.vtnation.com.my/vt-nations-goods-in-transit-insurance-normal-plan/ **Please contact customer service to use this service >> https://m.me/vtnation.official | |
Check Parcel
| 1pieces & Above | Every 1pieces | RM8.00/1pieces |
| Description | *Check Parcel : 1 pieces = 1 parcel (RM8 / 1 parcel) *Plus 3 free photos *Same item in multiple parcel, will be inspect once only. *During peak period, checking parcel will take up to 3 days to process. | |
Take parcel photo
| 1piece & Above | Every 1piece | RM1.00/1piece |
| Description | *Take parcel photo - RM1/1 photo **For specific parcel, kindly add the tracking number in order comment when submit delivery order | |
Wooden crates
| No Fixed Fee | ||
| Description | *Different parcel size require different unit/charges. Please contact VT for more information. | |
China parcel delivery service
| No Fixed Fee | ||
| Description | *If you need us to help you pick up the goods in another warehouse, please contact us for the pick-up fee for the relevant service | |
Modification fee
| 1times & Above | Every 1times | RM3.00/1times |
| Description | *Modification fee - RM3 / 1 times | |
Fragile label
| 1carton & Above | Every 1carton | RM3.00/1carton |
| Description | *Fragile sticker label - RM3 | |
Unpacking service
| 1pieces & Above | Every 1pieces | RM1.00/1pieces |
| Description | *Unpacking service - RM1 / 1 parcel | |
Sack
| 1pieces & Above | Every 1pieces | RM3.00/1pieces |
| Description | *Sack-RM3 / 1 sack | |
Bubble wrapping
| 1Meter & Above | Every 1Meter | RM4.00/1Meter |
| Description | *Bubble Pricing *RM4 / 1 Meter | |
Extension fee (East Malaysia) Either side length ≥150cm
| No Fixed Fee | ||
| Description | Extra long items require special transportation. One-time fee (RM200) + volumetric weight calculation For example: 150cm * 20cm * 30cm, actual weight 10kg, volume weight 15kg, the market price RM36 per kg. RM200 + (15 x 36) = RM740 | |
PE stretch film
| 1Meter & Above | Every 1Meter | RM4.00/1Meter |
Other Fee(s)
Warehouse Storage
| Total Storage Days | ||
| 1 - 30 Days | Free of Charge | |
| 31Days & Above | Every 1Days | RM1.00/1Days |
| Round Up Unit | 1Days | |